欢迎到我们的酒店来!We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快!

 

Part one : general expressionsGood morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）How do you do? (-- how do you do ?)您好！

Hello (or hi )!您好！How is everything (with you )?（您的）一切都好吗？How are you getting on ( or along ) these days ?这几天过得怎么样？

How are you ? (- Fine ,thank you .and you? )您的身体好吗？Glad (nice ) to see you .见到您很高兴Welcome to our hotel.。

欢迎到我们的酒店来！It’s nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先生Good –bye.(or bye-bye)再见！Good night.晚安（晚间告别用）。

Have a good rest.祝您休息好！See you later (tomorrow).以后（明天）见！Hope to see you again soon.希望不久再见到您！Have a good time.

祝您过得愉快！We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！Please don’t leave anything behind.请不要遗忘你的东西。

Mind (or watch) your step!请走好！We wish you a pleasant journey.祝您旅途愉快！Have a nice trip!一路平安！All the best!万事如意。

Take care!多保重！Good luck!祝您好运！Thank you (very much)谢谢您（非常感谢）Thanks a lot.多谢Thank you for coming.谢谢您的光临。

Thank you for staying in our hotel.感谢您在我们饭店下榻I’m very grateful to you.非常感谢您It’s very kind of you.谢谢，您真客气。

You are (most) welcome.不用谢，不用客气Not at all.不用谢Don’t mention it.不用谢My pleasure.(or with pleasure)很高兴能为您服务。

Glad to be of service.很高兴为您服务At your service.乐意为您效劳I’m sorry.很抱歉Excuse me.对不起I’m terribly sorry. It’s my fault.。

非常抱歉，那是我的过错I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉Sorry to have kept you waiting.对不起，让您久等了。

Sorry to interrupt you.对不起，打扰了That’s all right.这没什么It doesn’t matter.没关系Never mind.不要紧，没关系Let’s forget it.算了吧！。

What can I do for you?我能为您干点什么？Can I help you?我能为您干点什么？Is there anything I can do for you?有什么能为您效劳的吗？

Just a moment, please.请稍等一下Don’t worry about it别担心I beg your pardon?(or Pardon?)对不起，请再说一遍好吗？You are wanted on the phone, Mr. Bellow.贝罗先生，有您的电话。

Who is speaking, please?请问您是谁？（电话用语）I’ll switch you to Room 1120.我马上给您接301房间What number are you calling?。

请问对方什么电话号码Who would you like to talk to?请问受话人姓名？Could you hold the line, please?请（拿着话筒）稍等一会好吗？Here are come letters for you.。

这是您的信What a shame!多可惜！I’m sorry to hear that!听到这事我很难过We are all sorry to hear of your illness.听说您病了都很担心。

There ,there, Now try not to get too upset about it.好啦，不要为这事太烦恼了I wish you good health.祝您健康Let me wish you every success.。

祝您一切顺利！Happy New Year!新年快乐！Merry Christmas!圣诞节快乐！Happy birthday to you!祝您生日快乐！Congratulations!祝贺您！（恭喜）

My hearty congratulations!衷心祝贺您！As you wish(or like)随您的便Certainly.当然可以Of course.当然可以Go ahead and do what you like.。

干吧，你喜欢干什么就干什么I’m sorry, that’s not allowed.对不起，这是不允许的No, I’m afraid not.不，恐怕不行Out of the question, I’m afraid.。

恐怕不可能Walk straight ahead.一直往前走Turn left(right).往左（右）转Go upstairs(downstairs).上（下）楼Take the lift to the third floor.。

乘电梯到三楼The lifts are in the lobby near the main entrance.电梯间在大厅靠大门外The bellman will show you the way to the banquet hall.。

大堂服务员将领您去宴会厅There is a washroom at the end of the corridor.洗手间在走廊尽头The post and cable service is opposite the bar.。

邮电所在酒吧对面The bank is next to the shop.银行在小卖部隔壁You can get your money changed at the cashier’s desk.你可以收银外兑换钱。

How much would you like to change?你要兑换多少呢？The rates of exchange are on the board there.兑换率写在那这的黑板上There are some local products on sale here.这里出售一些地方产品。

It’s sold by weight(yard, meter…)这个按重量（码，米……）计价出售Sorry, it’s sold out.对不起，卖完了How do you like this?您看这个怎么样？

What about that one?你看那个好吗？Here is your change.这是找您的钱Here is your receipt.这是你的收据Air mail or ordinary mail?。

是航空信还是平信？An air mail letter for abroad is $1.60.寄往国外的航空信需1.60元The travel agency in the hotel takes all kinds of booking.。

饭店的旅行社代办各种预订票Please don’t smoke here.请不要在这里抽烟Part two: reception &housekeeping service第二部分：总台及客房服务What kind of room would you like (or prefer)?您希望要什么样的房间？

Do you want a single room or a double room?你想要单人房还是双人房？Would you like a room with bath or shower?您想要浴缸的还是淋浴的房间？

How long do you plan to stay here?你打算住多久？For how many nights你要住几个晚上？How many people are there in your party?你们一起有几个人？

I can book you a single room with shower for the 26th.我可以为您在26日订一个带淋浴的单人间What time will you be arriving?。

您将何时到达？Unfortunately, we are fully booked for the 21st遗憾的是21日的客房全部订满We won’t be able to guarantee you a room for May 6th .。

我们不能保证5月6日给您一个房间For a single room the price would be 35 dollars单人房的价格是35美元There is a small charge of 25 cents a day extra.。

每天要收25美分附加费There’s a reduction for children.儿童可以减价Could you fill in this form, please?请填写这份表格Could you sign your name,please?。

请签上您的姓名Give me your passport,please,We need it for registration.请把护照给我，我们登记时需要Have you got any identification?。

你有身份证吗？May I see your passport,please?请把护照给我Would you please complete this registration form?请您填写这张登记表好吗？。

What’s your occupation,please?请问您的职业？What’s your nationality, please?请问您的国籍？What’s your address in your native country,please?

请问您在本国的住址？Your room number is 246 on the second floor.您的房间号码是二楼的246室Number 246 is an air-conditioned room with a private bath.。

246号是带空调和独用浴室的房间Here’s your key card.这是您的匙牌Here’s your key to Room 246.这是您246号房间的钥匙I’ll get the porter to take your luggage up.。

我会叫行李员把您的行李搬上去The porter here will take your luggage and show you the way.这里的行李员会为您提行李，并为您领路We’ll extend the reservation for you.我们可以为您延长预订。

We’ll make the change for you.我们可以给您换个房间You may keep the room till 3 p.m,if you wish. 如果您愿意，可以将房间保留到下午三点。

How much longer would like to stay? 您想再住多久？If you want to keep your room this afternoon, we’ll have to charge you 50% of the price.

如果您需要再住一个下午，我们要向您收50%房费I’m afraid you’ll have to vacate your room by 11. 恐怕要请您在十一点以前搬出房间了Are you checking out today, Mr. Smith?史密斯先生，您今天可以结帐吗？。

Would you like to vacate your room now? 您今天要退房吗？Your bill totals $665.您的帐单合计655美元That makes a total of $665.。

总计是655美元That comes to $665 altogether.共计655美元Here is your bill. Would you please check it?这是您的帐单，请您过目。

That charge is for drinks taken from the mini-bar. 那笔钱是您从房间冰箱里取用饮料的费用Your overseas telephone call is included in the bill. 您的国际长途电话费用包括在这个帐单里。

The service charge is included in this bill. 这个帐单包括报务费How would you like to settle your bill (or account)?您准备怎样付帐？。

In what form will payment be made?您准备以何种方式付帐Are you going to pay in cash or by credit card?您准备用现金还是信用卡付款？。

We accept the following credit cards,….我们接受下列信用卡……I’m sorry,we don’t accept personal cheques.对不起，我们不收个人支票。

All lf the rooms have phones.所有房间都有电话If there’s anything you need, just ring reception.如果您需要什么，就打电话给服务台。

If there’s anything for the laundry, just leave it in the laundry bag in your room.如果您有衣物要送洗衣房，只要把它放在您的房里的洗衣袋里就行了。

Washing handed in by 9:30 a.m.,will be returned to you before 5:30 p.m. on the same day早上9：30以前送去洗的衣服，当天下午5：30以前能送回来。

If you wish to have breakfast in your room, ask for room service on the phone.如果您希望在房间里用早餐请通过电话要客房服务Room service is available from 6 a.m. .从早晨六点开始提供客房服务。

Here is a brochure explaining hotel services这里有个小册子介绍饭店各项服务If you need anything, just press the call button.。

如果您要什么，就按这个唤人按钮You can make a long distance call from your room.您可以从您房间里打长途电话If you want a taxi,you can ask the reception to get one for you.。

如果您要出租汽车，您可以请服务台为您叫一辆The panel at the head of your bed has an automatic waking device.您床头的台子装有自动叫醒器We have a computer wake-up service.

我们有电脑叫醒服务If you want to have your room cleaned extra quickly,please hang the Cleaning Sign on the door.。

如果您希望您的房间早些整理好，请将这“请打扫”的牌子挂在门上，There is a recreation center on the ground floor.一楼有一个娱乐中心You can play billards,table tennis and bridge or go bowling.。

您可以打台球，乒乓球，桥牌和保龄球Apart from the recreation center, we also have a health club on the second floor.除了娱乐中心外，二楼还有健身房。

We have a sauna bath with a massage service there, too.在那里还有桑拿浴室并提供按摩服务We do not charge for the use of the health club.。

进健身房不收费Sports facilities are available free of charge.运动器械是免费提供的Our charge for sports facilities is four dollars per hour.。

运动器械以每小时四元的标准收费Shall I turn the cooling up?我是不是把冷气开大些？Shall I turn the heating down?我是不是把暖气关小些Your bags will be kept at the Bell Captain’s Desk.。

您的包将存放在行李部Could your come down to the Bell Captain’s Desk with your claim tag to pick up your bags?请您拿着行李牌，来行李部取您的包。

We’ll try our best,but I can’t guarantee anything.我们当尽力而为，但我不能保证什么There must be some misunderstanding.。

这里面可能有误会I’ll soon have something arranged for you.我尽快为您作些安排Because of the bad weather,the evening garden won’t be open today.。

因为天气不好，今天夜花园不开放It’s necessary for him to pay for the damage.他必须赔偿损坏I promise to attend to the matter promptly.。

我一定立即处理这件事I’ll send for an electrician(doctor,…)for you.我给您请电工（大夫……）Let me call a repairman to do it.。

我去叫一个修理工来Any comments and suggestion are always welcome.欢迎您提意见和建议According to the hotel regulations, the damage must be paid for.。

按照酒店规定，损坏东西应该赔偿You don’t have to pay for it.您用不着赔偿It was broken by accident.不是您有意打破的I’m sorry to hear you are not feeling well today.。

听说您今天身体不大好What’s the trouble?什么地方不舒服Do you have a temperature?发烧吗？Maybe you’re tired after the journey.。

可能是旅途过度疲劳引起的Drink plenty of water and have a good rest,then.那么，请多喝点水，好好休息How would you like your hair cut,sir?。

先生，您喜欢什么发式？Do you want me to trim your beard？要不要修一下胡子？Do you want a face massage?要不要按摩面孔What style do you want ,madam?>。

太太，您要什么式样？Would you like a new hair-style?您想换个新发型吗？Here are some pictures of hair styles.这里有一些发型式样的照片。

The phone number of our hotel is 5328888.我们宾馆的电话号码是556753Please dial 0 before you dial the number.拔号码前请先拔0。

Please consult the telephone directory.请您查看电话簿What kind of cable do you want to send,ordinary rate or urgent?。

您要发哪一种电报，普通电还是加急电Will you please fill out the telegraph form in block letters?请用印刷体填写电报纸Part three: Food &Beverage Service。

第三部他：餐饮服务What time would you like your table?您什么时间需要这张餐桌呢？A table for two?你们是两个人吗？For how many?几个人？Who’s the reservation for?

您为谁预订？You can sit where you like.您可以随便坐Is this table suitable?这张桌子合适吗？The waitress will be here in a few minutes.。

服务员马上就来I’m sorry, there aren’t any tables left now.对不起，没有空桌子了I’m sorry,the restaurant is full now.对不起，现在餐厅已坐满。

We can seat you in twenty minutes.二十他钟后才能安排您入座Have you been served?有人为您服务了吗？Do you have a reservation, sir?。

先生，您预订了吗？Would you come with me, please?请跟我来，好吗？Could you please come with me,please?请随我来，好吗？Please step this way.

这边请Would you like to sit near the window?您喜欢靠窗坐吗？Where would you like to sit?您希望坐在哪儿呢？I’ll be with you in a minute.。

我马上就来Would you mind sitting here in the corner?靠角坐您不介意吧？We are open from 6 in the morning to 11 in the evening.。

我们的营业时间是从早上6：00到晚上11：00We serve 24 hours.我们24小时营业We are open round the clock.我们昼夜营业Service hours are:7:00 a.m. to 9:00 a.m. for breakfast; 11:30 a.m. to 1:30 p.m. for lunch ; 6:30 p.m.to8:30p.m. for dinner.。

早饭：7：00到9：00餐厅供应时间是：午饭：11：30到下午1：30；晚饭：6：30到8：30May I have your name, please?请问您的姓名Can you give me your name,please?。

我可以问您的姓名吗？Here’s the menu.这是菜单I’ll bring you the menu,sir.先生，我给您拿菜单Here are the menu and wine list.这是菜单和酒单。

Are you ready to order?您现在点菜吗？Would you like to order now?您现在点菜吗？May I take your order now?您现在可以点菜了吗？

What have you decided on?您决定吃什么了吗？Would you like Chinese food or Western food?您要吃中餐还是西餐？What would you like?

您想吃点什么？What would you like to start with?您先来点什么？What would you like to follow?您下一道菜点什么呢？Would you like something to drink?

您想喝点什么吗？What would you like for a drink?您想喝什么？Would you like to order aperitif?想要点开胃酒吗？Would you like an aperitif before lunch?

饭前您想吃点开胃的东西吗？What kind of drink would you like ?您要点什么饮料What kind of juice do you want?您要茶还是咖啡？Will you have tea or coffee?。

你要喝茶还是咖啡？Do you like your coffee,black or white?您喜欢清咖啡还是牛奶咖啡？Would you like green tea or black tea?您喜欢绿茶还是红茶？

Would you like to try MaoTai–the best Chinese spirits?您想尝尝中国最好的酒——茅台酒吗？Would you prefer Shanghai cocktail?

您喜欢上海鸡尾酒吗？Why don’t you try a glass of dry white wine?干吗不尝一杯干白葡萄酒吗？What kind of Chinese food do you want?

您想吃哪种中国食物？What kind of vegetables would you like?您想吃什么蔬菜We have steak,roast chicken and vegetables today.。

我们今天供应牛排，烤鸡和蔬菜Today’s special is roast leg of lamb.今天的特别菜是烤羊腿Everything is a la carte.这里只能点菜Would you like to dine a la carte or table d’hote?。

您是吃点菜还是公司菜We have a buffet. You can have all you want for $ 10.我们有自助餐，您交十元钱可以随便吃How would you like your eggs?。

您喜欢几成熟的鸡蛋？How would you like your streak, well done,medium or rare?您喜欢几成熟的牛排，是熟透的，还是适中的，还是半生的？How about trying some lobster?

您是不是尝一尝大虾？I suggest you have a taste of Sichuan dishes.我建议您尝尝四川菜I’d recommend this dish to you.我愿意向您推荐一个菜。

I’m sure you’ll enjoy it.我肯定您会喜欢它It’s delicious and worth a try.它鲜美可口，值得一尝I’m sorry,there are no chops left.。

对不起，没有排骨了We haven’t any more lobster today.今天的大虾已经卖完了This is the soup you ordered.这是您点的汤We are short of help today.。

我们今天人手少，I’ll see about your order.我会去看看您点的菜做得怎样了Do you care for a dessert?您是不是想吃点甜食What do you want for dessert?。

你要吃什么甜食？I’ll get you another one.我再给您端一份来What else do you want?您还要别的什么吗？Is there anything else?您还要别的什么吗？。

Could I serve you anything else?还需要我给您点什么吗？If you need anything else,just feel free to tell me.如果您还需要别的什么，尽管告诉我好了。

What’s the problem,sir?先生，出了什么问题？I’ll take to the chef and see what he can do.我去和厨师商量一下，看看他能否给予补救If you don’t like this dish, how about getting you another one?。

如果您不喜欢这道菜，是不是换个别的Would you like it cooked a little more?您愿意把它再煮一下吗？Once it’s ordered and served, it can’t be exchanged.。

凡是点的菜上桌以后是不能换的Regretfully not.遗憾的是不行，I’m really sorry,but you see my difficulty.真对不起，但也希望您能体谅我的难处I’m sure everything will be satisfactory again next time you come.。

相信下次您再来时，一切都会使您称心满意I do apologize for giving you the wrong dish.实在对不起，我把菜送错了I seem to have misserved a dish.。

我好象上错了一道菜I’ll change it immediately for you.我马上给您换I can offer you some oyster soup. Compliments of the chef.。

我可以向您免费提供一些牡蛎汤，算是厨师的一点敬意Is everything all right?一切都还好吗？How was the food?饭菜还好吗？How do you like the fish cooked this way?。

您觉得鱼这样烧怎么样？Is everything to your satisfaction?吃得满意吗？What’s your opinion of our service?您对我们的服务有什么意见吗？

Would you like to sign for that?您准备签字挂帐吗？Would you like to put it on your hotel bill?您准备将这个费用记到您饭店的总帐吗？

Could you sign here,please?请您在这儿签字May I also have your room number,please?我可以问一下您的房间号码吗？In our hotel we don’t accept tips.。

我们饭店是不收小费的The minimum charge for a dinner party of 200 people is 6000 yuan FEC, excluding drinks.200人的宴会最低的6000人民币况换券，不包括饮料。

May I have a look at your invitation card?我可以看一个您的请柬吗？At a Chinese party the guests usually arrive 5-10 minutes early.

中餐宴会客人通常提前五至十分钟到达It’s not good to be late.迟到是不好的Part four: hotel English第四部他：饭店服务英语We have single rooms,double rooms,suites and deluxe suites in our hotel.。

我们宾馆有单间、双人间、套间和豪华套间Did you have a reservation with us?您在我们这儿预订房间了吗？Did you make a reservation?您预订房间了吗？。

How long do you expect to stay?你想待多长时间Room 707 on the 7th floor is vacant.七楼707房间没人住I’m sorry,we don’t have any single rooms left,would you like a double room?。

对不起，我们没有剩余的单间了，你想要双人间吗？I’m sorry,we’re rather full at the moment.can I recommend you to another hotel?

对不起，我们这儿目前客满？我将为您推荐到另一家宾馆好吗？The price lf one single room id 70 dollars per day.单间是每天70美元Would you please fill in this registration form?。

您填写一下这张登记表好吗？Would you please show me your passport?请出示一下您的护照好吗？I’ll get a attendant to send your luggage up.

我会叫服务员把您的行李拿上去的Could you please show me your room card?请让我看一上您的房卡好吗？Here’s your room key.这是您的房间钥匙I’ll show you to your room. This way,please.。

我会领您去您的房间的，这边请Channel 6carries programs in English.第6频道播放英语节目For local telephone calls,please press 9 first and then dial the number.。

若打本地电话，请按9，然后再拔号What kind of currency do you have?您有什么货币？What currency do you want?您要什么货币I regret to say that we don’t accept personal chaques here.。

很遗憾，我们这儿不受理私人支票How much do you want to convert?您想换多少钱？Would you please endorse this check?请在这张支票上签个字好吗？。

Please count the money.请把这钱数一下We have different kinds of accounts here. Which kind would you like to open?。

我们这儿有各类帐户，您想开那一种？Would you like a deposit account or a current account?您想存定期，还中活期？How do you want to send this letter?

您想如何邮寄这封信？Ordinary mail or air mail?您寄普通邮件，还是航空邮件？Normally it takes about one week for an air-mail letter to reach America.

通常情况下，航空邮件到达美国需要大约一个星期Your letter is overweight and you have to pay one yuan more.你的信超重，你得再付一块我What does this parcel contain?。

这个包裹里包的什么东西？What’s in side this parcel?这包裹里是什么？Do you want to register this letter?你想寄信挂号信吗？You need a box to send these bottles.

寄这些瓶子需要一个箱子Whom do you wish to speak to?你相同谁讲话？Which call do you wish to place first?你想先打哪个电话？Do you have the number ad the name of the called party?。

你有被叫方的号码与名字吗？May I know your name and your telephone number?我可以知道您的名字和电话号码吗？Please hold the line. I’ll put you through in a minute.

请拿好电话，马上就可以为您接通I’m sorry the extension is busy just now.对不起，电话分机刚才占线I’m sorry the line to Paris is very heavy this morning.。

对不起，今天早上巴黎的线路很忙Please take a seat. I’ll let you know when the call comes.请坐，电话来了我会叫您的Would you like to postpone or cancel your call?。

您随后打电话，还是不打了？Mr.Wilson,New York is on the line. Go ahead,please.威尔逊先生，纽约接通了，请讲吧！You will not be put down through until this afrernoon.

到今天下午你的电话才能接通Please put down your name,address and telephone number at the bottom of the form.请将您的名字、地址、电话号码写在这张表的下面。

That’s altogether 26 words. And the charge is …总共26个字，共计费……Will you please fill in this laundry sheet?。

你将这张洗衣单填写一下好吗？What color do you want your coat dyed into?我想将你的大衣染成什么颜色？We’re terribly sorry that your shirt was damaged.

十分对不起你的衫衣给弄坏了How about this table over there?那边那张餐桌可以吗？I’m sorry. We’re rather full tonight.对不起，今晚我们这儿客满。

How about this beef dish?这道牛排怎么样？What about the soup?这个汤怎么样？Would you like any drink?喝点什么吗？We have rice, noodles,steamed bread and jiaoai for your choice.

我们在大米、面条、馒头和饺子供你选择What would you take for dessert?你想要点什么甜点？What liquor do you prefer?你喜欢什么饮料？Would you like something stronger?。

来点度数高的酒好吗？What are you going to have?你想要点什么？We have different kinds of strong drinks here for your choice.

我们有各种不同烈性酒供你选择Would you like it with soda or ice cubes?你想加苏打还是冰块？How would you like it, single or double?。

怎么个要法？要单份还是双份？Would you like anything to go with your drinks?你想要点什么菜下酒吗？This style is very popular now.

这个款式现在很流行What brand do you want?你想要什么牌子？You look very nice in that dress.你穿上那件衣服显得很漂亮The scarf goes very well with the coat.。

这个围巾配上这件上衣显得很得体They are all there on the shelf.它们都在那边的那个货架上I’m sorry they’re sold out.对不起，它们都卖完了I regret to say they are out of stock at the moment。

很遗憾眼下缺货Shall I wrap it up for you?我给你包一下吧Thank you for shopping at our store.谢谢你光临我店购物When do you plan to leave?。

你计划什么时候离开？Which train do you want to take?你想搭那一趟车Your ticket is available now.你的票现在有效Would you like a single or a return ticket?。

你想要单程票还是往返票？I’m sorry,the flight is fully booked for the 20th.对不起，20日的航班已全部预订完了I’ll check with the booking record.。

我可查一下订票纪录Please call again one week before your departure date for reconfirmation.请在您出发前一周再给我打一个电话落实一下。

Please come to pick up your ticket tomorrow.请明天来取票You will need another on hour to get to the airport.。

到达机场还得一个小时I’m sorry there aren’t any tickets left for the Express 16.对不起，16次特快没剩余的票了Here is your ticket. Then train leaves at 1756 from platform 2.。

这是你的票，火车将于17点56分从2站台出发How shall I make it? Separate checks or one common bill?怎么给你们结帐？分开结还是一块结？May I introduce myself?。

自我介绍一下吧？May I introduce Mr. Wilson to you?把威尔逊先生介绍您好吗？I’m very happy to meet you.见了您真高兴What do you think of this itinerary?。

您觉得这次旅程安排如何？What do you have to say to this plan?对这个计划你有什么意见？How do you like this proposal?你觉得这个建议怎么样？

Do you have anything to add to the plan?这个计划你有什么补充吗？Do you have any special suggestions?你有什么特殊建议吗？What are the historical sites in this area?

这个地区有什么历史遗迹？What is the garden famous for?这个花园为什么出名？What a splendid scene!多么壮丽的景观啊！How stately it looks!

它是多么庄严肃穆What a beautiful sight?多么美丽的景色啊！I think you must be pretty tired after the long flight.我想你在经过这么长时间飞行后肯定很累了。

I’m sorry. I didn’t quite catch what you said.对不起，我确实没弄清你说的啥The music was a little too noisy.这支曲子有点太躁杂了。

Ladies and gentlemen,may I have your attention please?女士们，先生们，大家请注意一下好吗？Part five:English in tourism第五部分：旅游接待英语

Could you please lend me your ears for a moment?请听我说几句好吗？This is the end of our tour today; shall we turn back?

我们今天的观光到此为至，我们回去吧？Here’s the main gate again.又到正门啦Perhaps you ‘d like me to answer some questions now.。

或许现在你想让我解释几个问题May I invite you to this Waltz?我请您跳华尔兹好吗？Will you accept my arm?请您跳个舞好吗？Can you oblige me with a dance?。

可以请您跳个舞吗？Would you like to join me again me again for this disco dance?同我们一起来蹦迪好吗？You’re the best partner I’ve ever danced with.]

你是我经历过的最好的舞伴Good-bye and good luck.再见，祝您好运Bon voyage.一路顺风Goodbye and happy landing.再见，顺利到达May you have a wonderful journey home?。

回家旅途愉快吗？I feel very sad to see you go.你要走，我心里感到很难过It’s very difficult for me to say goodbye to you.真不想对你说再见。

I shall miss all of you.我会想念你们大家的Let’s keep in touch.让我们保持联系吧Please write to me as often as you can.有时间请给我写信。

Please drop me a line once a while.有空请给我写信May we meet again someday.有朝一日我们会再见面的Thank you very much for your cooperation and consideration.。

非常感谢，谢谢你的合作，谢谢你的关心Do you prefer bath or shower?你喜欢盆浴还是淋浴Would you like breakfast?吃点早饭好吗？We can confirm a room for May 30.。

我们可以预订一间5月30日的房子Here is your room key, please keep it.这是您的房间钥匙，请保存好After you,please.您先请Let’s take the elevator up to the second floor.。

让我们乘电梯上二楼The room is at the end of the corridor.这间房子在走廊的尽头May I help you with your suitcase?我帮你提箱子好吗？。

Allow me, sir.对不起，先生，Here is your luggage. Please check and see if it’s all right.这是你的行李，请查一下看看是不是对了It’s located on Zhongyuan Road.

它位于中原路It’s not far from here.它离这儿不远It’s just near the post office.它就在邮局附近It’s beside the square.它就在广场旁边。

Go straight until you get to the crossing.别拐弯，就可走到十字路口Did you have breakfast this morning?你今天早上吃饭了吗？Did you make any phone calls from your room?

你在房间打电话了吗？How many phone calls did you make?你打了多少电话？Here is your bill. Would you like to check it?这是你的帐单，你核对一下吧？

Please calm yourself,sir. Then perhaps we can help you.请冷静点，先生，这样没准我们可帮您Would you like to come with me, please?。

请跟我来，好吗？Would you like to follow me,please?请随我来，好吗？Will this table be all right?这张餐桌行吗？I’m sorry this table is already reserved.

对不起，这张餐桌已经有人了I’ll bring you the menu.我去给你拿菜单Where would you like to sit?你想坐在哪儿？Your table is ready now.。

您的餐桌已经准备好了We have a buffet. You can have all you want.我们有一个自助餐馆，你可吃到所有你想吃的东西What kind of food (beverage)would you like?。

你想要哪种餐（饮料）？How would you like it?你觉得怎么样？Would you like it prepared(done)?把菜给您先做好吗？Why don’t you try some?

为什么你不尝尝呢？Would you like to sign for that?您在这上面签一下字好吗？I’ll speak to the chef and see what he can do.我会同主厨谈的，我要看看他能做什么菜。

I’m afraid all the tables are taken.恐怕所有的桌子都有主儿了The style is quite the rage now.这种式样现在很流行This style is the fashion this year.。

这种款式今年流行The style is out of fashion now.这种样式现在过时了What’s color do you like?你喜欢什么颜色What’s your favorite color?。

你最喜欢哪一种颜色？Which color do you prefer,pink or orange?你喜欢什么颜色哪一种颜色；粉红色还是桔黄色？What dose it cost?它卖多少钱？How do you sell it?

你这东西怎么卖？How much are they per dozen?每打多少钱？Can you cut the piece a bit?再便宜一点行吗？This is the same price as that one.

这同哪种是一样的价The sizes make no difference in the price.不论规格大小价钱都一样What size shoes do you wear?你穿多大型号的鞋I want a medium-sized one.

我要一个中号的Have you got a size larger?你们这儿有大一些的型号吗？It’s too tight(loose)?太紧了（太大了）？It’s all right. It suits me comfortably.。

正好！我穿上很舒服Where do you want to go,sir?您想去哪儿，先生？Where to, sir?往哪儿去，先生？It’s only about half an hour’s drive.。

仅需大约半小时的车程Let me put your luggage in the truck.让我帮你把行李放到车上去Please fasten your safety belt.请系好你的安全带I’m sorry. I’m on reserve.

对不起，我已经预订好了I’m lad to be at your service.很高兴为您服务Here we are.我们到了How do you want it?你怎么个要法？Would you like a shampoo?。

你想要香波吧？Shall I put some oil on?给你头上点油吧Shall I shave off your beard.给你把胡子刮一下吧？Would you like it washed?。

想洗一下吗？Do you want it cut short or just trimmed?你想将它理短，还是仅仅削一下How do you usually wear your parting?你通常头发是怎么分的。

How would you like your hair set?给您的头发怎么定型？What style would you like你喜欢什么发型？Do you want a cold-wave or an ordinary perm?

你想要冷烫，还是热烫？How shall I cut it?你要什么发式？Please don’t disturb.请勿打扰Don’t touch the exhibits.展出之物，请勿乱动You are not to talk to the guest like that.。

你对客人不能那样说话You mustn’t wash the silk shirt in the machine.你不能在洗衣机里洗真丝衬衫You must do it by hand.你必须用手洗You’d better not drink too much.It’ll do you harm

你最好不要喝太多，这对你的身体没有好处No visitor after 8p.m.晚上8：00后谢绝会客The air-conditioner must be out of order.空调机一定出了毛病。

Appendix 1附录一Guest house宾馆Lobby entrance 门厅进口Hall大堂Corridor走廊Inquiry desk问讯处Lavatory;toilet洗手间Ball-room舞厅

Barbershop理发室Beauty parlour 美容室Foreign exchange service外币况换处Post and telegraph service邮电服务处Billiard-room弹子房

Bowling alley保龄球场Receptionist接待人员Weather forecast天气预报Climate气候Bright ;clear晴天Cloudy多云Sunny有太阳Dull; gloomy阴

Stuffy; stifling hot闷热Rain雨Shower阵雨Drizzle细雨Snow雪Traveler’s cheque旅行支票Declaration form申报单Mellow醇香Hong Kong Dollar; HK$

Pound sterling;£(stg)French france; F.FJapanese YenAustralian dollarCanadian dollarTraffic lights红绿信号灯

Railway station火车站Airport机场Luggage行李Highway公路Minibus面包车Rush hours拥挤时间Peak hours高峰时间Single trip单程Round trip往返

Have a (high)fever发（高）烧Have a cough咳嗽Have no appetite没胃口Have a headache头痛Have a sore throat喉咙痛Have a heart attack心脏病发作

Take one’s temperature量体温Stay in bed在床休息Take medicine服药Have an injection打针Take an x-ray照一张片子Make a blood test验血

Light清淡的Flu流感Gastric illness胃病Pain in the chest胸痛Chief doctor主治医生Dentist牙科医生Physician内科医生Surgeon外科医生Slippers拖鞋

Bath curtain浴帘Bath-tub浴缸Toilet soap浴皂Towel毛巾W.C.Tooth-paste牙膏Tooth-brush牙刷Shampoo洗发水Comb梳子Single room单人间

Double room双人间Standard room标准间Suite套房Presidential suite总套Sitting room客厅Manager’s office理经室Lounge休息室外Nightclub夜总会

Clinic医疗室Reservation预订No vacancy客满Overbooking超订Check inCheck outSkimpy味淡的Room charge(rate)房费Registration form登记表

PassportVisa签证★signature签名identification身份证air-conditioner空调dressing table梳妆台wardrobe衣柜bedside cupboard床头柜

tea table; side table茶几thermos flask热水瓶stool凳子sofa沙发baggage stand行李架bookshelf书架clothes hanger衣架television set

cushion靠垫laundry bag洗衣袋sheet床单feather quilt鸭绒被mat席子mosquito net蚊帐ashtray烟灰缸carpet地毯blanket毛毯pillow枕头pillow-case枕套

bedside rug床前小地毯pyjamas睡衣teapot茶壶toilet paper卫生纸crisp酥脆的tap水龙头sponge海绵socket插座telephone directory电话号码本

elevator (or lift)电梯stairway楼梯service desk服务台service direction服务指南writing paper信纸envelope信封sewing kit针线包

central heating暖气vacuum cleaner吸尘器tea canister茶叶罐fruit tray果盘mirror镜子vase花瓶spittoon痰盂blinds百叶窗ceiling lamp吊灯

wall lamp壁灯desk lamp台灯balcony阳台IDD国际直拔电话Recreation center康乐中心Gymnasium健身房Swimming pool游泳池Sauna桑拿浴Video games游戏机

Discotheque的士高Karaoke卡拉ＯＫTennis court网球场Business center商务中心Tantalizing诱人的Dining hall餐厅Banquet hall宴会厅

Bar酒吧Snack bar快餐厅Coffee shop; café咖啡馆Buffet自助餐Cabbage白菜Cauliflower菜花Celery芹菜Turnip萝卜Carrot胡萝卜Lettuce莴苣

Cucumber黄瓜Tomato蕃茄Potato土豆Sweet potato红薯Lotus root藉Mushroom蘑菇Asparagus芦笋Bamboo shoots竹笋Winter shoots冬笋

Cane shoots茭白Pickles泡菜Onion洋葱Garlic大蒜Spicy beancurd麻婆豆腐Sautéed bean sprouts沙豆芽Sautéed green peppers生煸青椒

Meat肉Braised pork in brown sauce红烧肉Steamed pork扣肉Sliced pork肉片Spiced diced pork辣子肉Shredded pork肉丝Sweet-and-sour tenderloin糖醋里脊

Pork chop猪排Curried beef咖啡牛肉Beef steak牛排Greasy油腻的Steamed mutton生扒羊肉Mongolian fire pot(instant boiled rinsed lamb)涮羊肉

Deep-fried fish炸鱼Braised fish in brown sauce红烧鱼Steamed mandarin fish清蒸桂鱼Sweet-and-sour carp糖醋鲤鱼Stir-fry炒

Fragrant香喷喷的Carp with noodles in sweet and sour sauce鲤鱼焙面Clear simmered soft-shelled turtle清炖甲鱼Jellyfish海蜇

Sea cucumber海参Squid鱿鱼Sautéed crab meat炒蟹肉Shrimp with tomatoes鲜番茄虾仁Dried shrimp虾米Steamed chicken清蒸鸡Roast Beijing duck北京烤鸭

Stir-fried eggs with tomato西红柿炒鸡蛋Fried egg煎鸡蛋Boiled egg煮鸡蛋Quail鹌鹑Bear’s paw熊掌Snail蜗牛Snake蛇Frog 蛙Nanjing pressed duck南京板鸭

Apple苹果Banana香蕉Pear梨Peach桃子Mango芒果Pineapple葡萄Cherry樱桃Orange橙子Tangerine桔子Persimmon柿子Chinese dates枣子Watermelon西瓜

Haw山楂Strawberry 草莓Hami melon哈蜜瓜Lanzhou melon白兰花Peanut花生Chestnut栗子Walnut核桃Cake蛋糕Noodles面条Porridge稀饭Fried rice米饭

Steamed bun馒头Deep-fried dough sticks油条Dumplings馄炖Stuffed steamed bun包子Rice dumplings wrapped in bamboo leaves粽子

Sweet dumplings元宵Bread面包Sandwich三明治Pie馅饼Pudding布丁Cookie小甜饼Dessert甜点Hot dog热狗Hamburger汉堡包Spaghetti实心面条

Macaroni空心面条Black coffee清咖啡Iced coffee冰咖啡Coca-cola可口可乐Milk牛能Cheese乳酪Spicy辣的Available可吃到的Butter黄油Ice-cream冰淇淋

Black tea红茶Green tea绿茶Strong tea浓茶Weak tea淡茶Wulong tea乌龙茶Loungjing tea龙井茶Jasmine tea茉莉花茶Beverage饮料Juice果汁

Orange juice橙汁Soft drinks不含酒精饮料Soda water汽水Mineral water矿泉水Ice water冰水Chinese wines中国酒Special Fine Brandy金奖白兰地

Red wine红葡萄酒Vermouth味美思,苦艾酒Whisky威干忌Champagne香槟酒Cocktail鸡尾酒Gin杜松子酒Bowl碗Cup杯Cutlery刀叉用具Knife刀Fork叉Dish盘,碟

Glass玻璃杯Spoon匙Coffee pot咖啡壶Milk jug牛奶壶Soup ladle汤勺Table cloth台布Paper napkin餐巾纸Toothpick牙签Tray托盘Bake烘烤

Deep fry炸Fry煎Ice cubes冰块Go with your drinks下酒Style款式Be popular流行Brand牌子Go with与……相配Scarf围巾Culinary烹饪的

Shelf货架Sell out卖完Be out of stock缺货Wrap up包一下Shopping购物Take train搭车Available有效的Single ticket单程票Return ticket往返票

Flight航班Fully booked预订完了Check查一下The booking record订票记录For reconfirmation落实一下Pick up取Express特快Platform站台

Make out the bill结帐Itinerary旅程安排Proposal建议Add to补充Historical sites历史遗迹Splendid scene壮丽景观Sight景色Catch弄清

Noisy 吵闹lend sb. Ears注意听Turn back回去Tour观光The main gate正门Waltz华尔兹Oblige赏光Accept one’s arm请跳舞Join for同……一起玩

Partner舞伴Dance with与……跳舞Don voyage一路顺风Happy landing顺利到达Have a wonderful journey旅途愉快Keep in touch保持联系Drop sb line写信

Once in a while有空Someday有朝一日Consideration关怀备致Quick-fry爆炒Shower淋浴Confirm a room订房间Elevator电梯Corridor走廊

Luggage行李Be located on位于……Be far from离……远It’s just near在……附近Make phone calls打电话Calm oneself冷静点Menu菜单Reserve预订

Sign签字Chef主厨Be the fashion流行Be quit the rage流行Be out of fashion过时Favorite最喜欢的Exotic怪味的Pink粉红色的Dozen一打

Size型号Medium-sized中号A size larger大一些型号的Drive车程Safety belt安全带Fasten系Shampoo洗发香波Shave off one’s beard刮胡子

Trim削发Out short理短Wear one’s parting分发Hair set头发定型Cold-wave冷烫Ordinary perm热烫Cut理发Appendix 2Japan日本Hong Kong香港

Macao澳门Singapore新加坡Thailand泰国Malaysia马来西亚Philippines菲律宾Korea韩国Indonesia印度尼西亚India印度Australia澳大利亚New Zealand新西兰

Belgium比利时Turkey土耳其France法国Germany德国Italy意大利Russia俄罗斯Britain (UK)英国Spain西班牙Sweden瑞典Switzerland瑞士Netherlands (Holland)荷兰

Norway挪威Canada加拿大U.S.A.美国Burma缅甸Mexico墨西哥Sri lanka斯里兰卡Poland波兰Iran伊朗Morocco莫洛哥Romania罗马尼亚Brazil巴西Israel以色列

Lebanon黎巴嫩Greece希腊Afghanistan阿富汗Ethiopia埃塞俄比亚Vietnam越南Zaire扎伊尔Zambia赞比亚Libya利比亚Angolan安哥拉Albania阿尔巴尼亚

Czech捷克Bangladesh孟加拉Algeria阿尔及利亚Kuwaiti科威特Portugal葡萄牙Chile智利Guatemala危地马拉Egypt埃及Ireland爱尔兰Finland芬兰Venezuela委内瑞拉

Iraq伊拉克Denmark丹麦Argentina阿根廷South Africa南非Pakistan巴基斯坦Palestine巴勒斯坦Nigeria尼日利亚Namibia纳米比亚Jordan约旦Cambodia柬埔寨

Cameroon喀麦隆Colombia哥伦比亚Uruguay乌拉圭Togo从哥Haiti海地Guinea几内亚Laos老挝Congo刚果Cuba古巴Ghana加纳Ugandan乌干达Syria叙利亚Somalia索马里

Saudi Arabia沙特Panama巴拿马Tanzania坦桑尼亚Peruvian秘鲁Sudan苏丹

免责声明：本站所有信息均搜集自互联网，并不代表本站观点，本站不对其真实合法性负责。如有信息侵犯了您的权益，请告知，本站将立刻处理。联系QQ：1640731186